I can't get a shell prompt but I ran journalctl in a terminal emulator. Lots of output but mostly duplicate lines 1-5 and then 78-102. I can't read the issues that may be listed. It's a lot of text though so how can I best send that? Thanks for hanging in there with me! On 4/24/19 4:52 PM, Alucard wrote:
Hi Brian, That 1 TB WD Blue SSD isn't reporting SMART data properly. Or at least they're not following the SMART standard(s). Using the Western Digital SSD Dashboard ( Windows only :-( ) you might get better health metrics. Going off the data you sent I wouldn't be able to say for sure that the drive is okay. But it appears to be. 187 Reported_Uncorrect -O--CK 100 100 --- - 0 ^^^^ That's a very good sign. Anything more than 0 is bad.
232 Available_Reservd_Space PO--CK 100 100 004 - 100 ^^^^ That's also a good sign. Similar to the one below.
233 Media_Wearout_Indicator -O--CK 100 100 --- - 3598 ^^^^ I normally use that to tell how much life is left. However, I can't tell if that is B, KiB, or MiB. Sometimes you see that given as a percent value.
At this point I would rule out the drive as the failure. However, I would not recommend WD SSDs. Samsung and Crucial make some pretty decently priced SSDs, and I have battle tested those brands.
Maybe you were hacked. Very unlikely though.
Though I still think you should nuke and start over. Were you able to look at journalctl to see if you can pin point the failure? Or can you not get to a shell prompt from that OS?
Jared
On 4/23/19 5:34 PM, Brian O'Keefe wrote:
Sorry AGAIN for the stream of emails. Output of gsmartcontro extended test:
smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-47-generic] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION === Device Model: WDC WDS100T2B0A-00SM50 Serial Number: 181228800969 LU WWN Device Id: 5 001b44 8b6aebe6a Firmware Version: X61130WD User Capacity: 1,000,204,886,016 bytes [1.00 TB] Sector Size: 512 bytes logical/physical Rotation Rate: Solid State Device Form Factor: 2.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: Unknown(0x0ff0), ACS-4 T13/BSR INCITS 529 revision 5 SATA Version is: SATA >3.2 (0x1ff), 6.0 Gb/s (current: 3.0 Gb/s) Local Time is: Tue Apr 23 16:13:00 2019 MDT SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM level is: 254 (maximum performance) Rd look-ahead is: Enabled Write cache is: Enabled ATA Security is: Disabled, NOT FROZEN [SEC1]
=== START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED
General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 0) seconds. Offline data collection capabilities: (0x11) SMART execute Offline immediate. No Auto Offline data collection support. Suspend Offline collection upon new command. No Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. No Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 10) minutes.
SMART Attributes Data Structure revision number: 4 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 5 Reallocated_Sector_Ct -O--CK 100 100 --- - 0 9 Power_On_Hours -O--CK 100 100 --- - 2694 12 Power_Cycle_Count -O--CK 100 100 --- - 2430 165 Unknown_Attribute -O--CK 100 100 --- - 34380513503 166 Unknown_Attribute -O--CK 100 100 --- - 1 167 Unknown_Attribute -O--CK 100 100 --- - 33 168 Unknown_Attribute -O--CK 100 100 --- - 21 169 Unknown_Attribute -O--CK 100 100 --- - 564 170 Unknown_Attribute -O--CK 100 100 --- - 0 171 Unknown_Attribute -O--CK 100 100 --- - 0 172 Unknown_Attribute -O--CK 100 100 --- - 0 173 Unknown_Attribute -O--CK 100 100 --- - 3 174 Unknown_Attribute -O--CK 100 100 --- - 1698 184 End-to-End_Error -O--CK 100 100 --- - 0 187 Reported_Uncorrect -O--CK 100 100 --- - 0 188 Command_Timeout -O--CK 100 100 --- - 14 194 Temperature_Celsius -O---K 064 048 --- - 36 (Min/Max 9/48) 199 UDMA_CRC_Error_Count -O--CK 100 100 --- - 0 230 Unknown_SSD_Attribute -O--CK 100 100 --- - 188980527148 232 Available_Reservd_Space PO--CK 100 100 004 - 100 233 Media_Wearout_Indicator -O--CK 100 100 --- - 3598 234 Unknown_Attribute -O--CK 100 100 --- - 5422 241 Total_LBAs_Written ----CK 253 253 --- - 4262 242 Total_LBAs_Read ----CK 253 253 --- - 7820 244 Unknown_Attribute -O--CK 000 100 --- - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning
General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 2 Comprehensive SMART error log 0x03 GPL R/O 1 Ext. Comprehensive SMART error log 0x04 GPL,SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x10 GPL R/O 1 SATA NCQ Queued Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xde GPL VS 8 Device vendor specific log
SMART Extended Comprehensive Error Log Version: 1 (1 sectors) No Errors Logged
SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 2694 - # 2 Short offline Completed without error 00% 2693 -
Selective Self-tests/Logging not supported
SCT Commands not supported
Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 1) == 0x01 0x008 4 2430 --- Lifetime Power-On Resets 0x01 0x010 4 0 --- Power-on Hours 0x01 0x018 6 8939654830 --- Logical Sectors Written 0x01 0x020 6 440746242 --- Number of Write Commands 0x01 0x028 6 16400872050 --- Logical Sectors Read 0x01 0x030 6 1053092276 --- Number of Read Commands 0x07 ===== = = === == Solid State Device Statistics (rev 1) == 0x07 0x008 1 0 N-- Percentage Used Endurance Indicator |||_ C monitored condition met ||__ D supports DSN |___ N normalized value
SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 4 0 Command failed due to ICRC error 0x0002 4 0 R_ERR response for data FIS 0x0005 4 0 R_ERR response for non-data FIS 0x000a 4 3 Device-to-host register FISes sent due to a COMRESET
On 4/23/19 10:15 AM, Alucard wrote:
Hi Brian,
My 2¢.
If my OS was that hosed, I would just start over. There is a point where the rabbit hole gets too deep to climb out of.
Have you looked at the hard drive to see if that HDD/SSD is failing?
sudo apt install smartmontools sudo smartctl --all /dev/sda
If you have never looked at SMART data, then you will want to probably send us/me the output. You will probably be better off doing this from a live USB/CD. If you want a GUI for smartmontools, look at GSmartControl.
If the drive is failing, then fixing the OS is a moot point.
Regards,
Jared
On 4/22/19 9:45 PM, Brian O'Keefe wrote:
Thanks Harold. Responses inserted for ease and clarity. Many thanks again
On 4/22/19 9:23 PM, Harold Furbiter wrote:
Here is a receipe for boot from an older kernel, and how to set it to a default.
If you have a few Kernels in your system you can set manually what Kernel version will start:
1.
Reboot your PC with pressed Shift button for display GRUB after BIOS will start. You will see something like: GRUB start page <https://i.stack.imgur.com/sSCzp.png>
/I have booted into older kernels or safe mode this way in the pas. Now I cannot reboot as all that comes up is the them color screen, no login, nothing. So I have to do a hard shutdown. I do not get a Grub menu holding down shift key upon starting. I get a flat theme color screen. Nothing more/
1.
Select "Advanced options for Ubuntu" and memorize index of this menu line(count starts from 0) On the picture index is 1
/Since I can't access Grub menu I can't do any of the following except edit grub setup file, which I have not done because of above issue/
2. Select concrete Kernel <https://i.stack.imgur.com/yYhnM.png>
3.
Select concrete kernel for boot and also memorize index of this menu line(count starts from 0) On the picture index of chosen Kernel is 2
4.
Start system. This action is for one boot on concrete kernel. If you want to start from concrete Kernel all time you should do next steps:
4.1. Open and edit GRUB setup file:
|sudo nano /etc/default/grub |
4.2. Find line GRUB_DEFAULT=...(by default GRUB_DEFAULT=0) and sets in quotes menu path to concrete Kernel(Remember menu indexes from steps 2 and 3). In my system first index was 1 and second was 2. I set in to GRUB_DEFAULT
|GRUB_DEFAULT="1>2" |
Save file.
4.3. Update GRUB information for apply changes:
|sudo update-grub |
4.4. After reboot you automatically boot on Kernel by chosen menu path. An example on my machine 1 -> 2
4.5. Check Kernel version after reboot:
uname -r
*Sent:* Thursday, April 18, 2019 at 10:54 PM *From:* "Brian O'Keefe" <okeefe@cybermesa.com> *To:* nmglug@lists.nmglug.org *Subject:* Re: [nmglug] Weirdness
Thanks again,
Tried them all to no avail
On 4/15/19 6:33 PM, Harold Furbiter wrote:
You could try: sudo /sbin/init 6 (see if it reboots)
reboots to a blank, colored screen, no log in
sudo /sbin/init 1 (see if it give you a prompt)
Gives me a rescue mode prompt that I cannot use as I can't enter any of the options
maybe su to root and try init sudo su - root (you need '- root' to insure your path is root's) you might try booting from a older or oldest kernel:
Can't access the grub menu for older kernels. Using shift key during boot just gives me the blank colored screen
dpkg -l | grep linux-image | awk '{print$2}' Gives you a list of bootable kernels available on your system. Try booting from the oldest version.
Is there a way to reboot from a terminal with an older kernel as I cannot access the grub menu. this is a recent issue, within the last couple of weeks.
Cheers, *Sent:* Saturday, April 13, 2019 at 8:32 AM *From:* "Harold Furbiter" <wwcorigan@mail.com> *To:* nmglug@lists.nmglug.org *Subject:* Re: [nmglug] Weirdness Then you have a corrupt kernel. On boot try booting to an older kernel. https://askubuntu.com/questions/82140/how-can-i-boot-with-an-older-kernel-ve... *Sent:* Friday, April 12, 2019 at 6:15 PM *From:* "Brian O'Keefe" <okeefe@cybermesa.com> *To:* nmglug@lists.nmglug.org *Subject:* Re: [nmglug] Weirdness
Thanks for the input Harold,
Same result, just hangs on the splash screen. Can't logout, esc. key does nothing, can't switch to a console. Just have to do a hard shutdown.
On 4/11/19 8:59 PM, Harold Furbiter wrote:
Out of curiousity have you tried init 0 ? *Sent:* Wednesday, April 10, 2019 at 11:26 AM *From:* "Brian O'Keefe" <okeefe@cybermesa.com> *To:* "NMGLUG.org mailing list" <nmglug@nmglug.org> *Subject:* [nmglug] Weirdness
Hi All,
Since I may not make meeting (niece visiting and Thurs. is her last day) I'm putting my issue out for comment and hopefully answers. As many of you know I used to updgrade instead of clean installs and did that since Ubuntu 6.04. I had also added many apps from third parties and also modified many, many conf files to keep things working. I had a meltdown and lost much of my data but following a partial recovery, thanks to a certain group member, I installed a clean version of 18.04 onto a new 1TB SSD. I have ot tinkered at all with 3rd party software nor modified any conf files or been a bad boy in any way!
My issue ids that I cannot shut down my box in anyway other than a hard shutdown. I also cannot restart it. I have tried the GUI option as well as switching to text mode and using "sudo shutdown now" or "sudo restart now". In those cases I get the splash screen with the "traveling lights" and Unutu but it hangs there. The traveling dots hang on the first dot of the splash screen and nothing happens. I had hoped that text mode would give give me an indication of the issues but I can't stay in that mode for some reason.
Thanks for any help.
Brian
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