Hi Brian,
That 1 TB WD Blue SSD isn't reporting SMART data properly. Or at least they're not following the SMART standard(s). Using the Western Digital SSD Dashboard ( Windows only :-( ) you might get better health metrics. Going off the data you sent I wouldn't be able to say for sure that the drive is okay. But it appears to be.
187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
^^^^
That's a very good sign. Anything more than 0 is bad.

232 Available_Reservd_Space PO--CK   100   100   004    -    100
^^^^
That's also a good sign. Similar to the one below.

233 Media_Wearout_Indicator -O--CK   100   100   ---    -    3598
^^^^
I normally use that to tell how much life is left. However, I can't tell if that is B, KiB, or MiB. Sometimes you see that given as a percent value.

At this point I would rule out the drive as the failure. However, I would not recommend WD SSDs. Samsung and Crucial make some pretty decently priced SSDs, and I have battle tested those brands.

Maybe you were hacked. Very unlikely though.

Though I still think you should nuke and start over. Were you able to look at journalctl to see if you can pin point the failure? Or can you not get to a shell prompt from that OS?

Jared


On 4/23/19 5:34 PM, Brian O'Keefe wrote:

Sorry AGAIN for the stream of emails. Output of gsmartcontro extended test:

smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.15.0-47-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     WDC WDS100T2B0A-00SM50
Serial Number:    181228800969
LU WWN Device Id: 5 001b44 8b6aebe6a
Firmware Version: X61130WD
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   Unknown(0x0ff0), ACS-4 T13/BSR INCITS 529 revision 5
SATA Version is:  SATA >3.2 (0x1ff), 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Tue Apr 23 16:13:00 2019 MDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     254 (maximum performance)
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, NOT FROZEN [SEC1]

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (    0) seconds.
Offline data collection
capabilities:              (0x11) SMART execute Offline immediate.
                    No Auto Offline data collection support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    No Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      (  10) minutes.

SMART Attributes Data Structure revision number: 4
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   -O--CK   100   100   ---    -    0
  9 Power_On_Hours          -O--CK   100   100   ---    -    2694
 12 Power_Cycle_Count       -O--CK   100   100   ---    -    2430
165 Unknown_Attribute       -O--CK   100   100   ---    -    34380513503
166 Unknown_Attribute       -O--CK   100   100   ---    -    1
167 Unknown_Attribute       -O--CK   100   100   ---    -    33
168 Unknown_Attribute       -O--CK   100   100   ---    -    21
169 Unknown_Attribute       -O--CK   100   100   ---    -    564
170 Unknown_Attribute       -O--CK   100   100   ---    -    0
171 Unknown_Attribute       -O--CK   100   100   ---    -    0
172 Unknown_Attribute       -O--CK   100   100   ---    -    0
173 Unknown_Attribute       -O--CK   100   100   ---    -    3
174 Unknown_Attribute       -O--CK   100   100   ---    -    1698
184 End-to-End_Error        -O--CK   100   100   ---    -    0
187 Reported_Uncorrect      -O--CK   100   100   ---    -    0
188 Command_Timeout         -O--CK   100   100   ---    -    14
194 Temperature_Celsius     -O---K   064   048   ---    -    36 (Min/Max 9/48)
199 UDMA_CRC_Error_Count    -O--CK   100   100   ---    -    0
230 Unknown_SSD_Attribute   -O--CK   100   100   ---    -    188980527148
232 Available_Reservd_Space PO--CK   100   100   004    -    100
233 Media_Wearout_Indicator -O--CK   100   100   ---    -    3598
234 Unknown_Attribute       -O--CK   100   100   ---    -    5422
241 Total_LBAs_Written      ----CK   253   253   ---    -    4262
242 Total_LBAs_Read         ----CK   253   253   ---    -    7820
244 Unknown_Attribute       -O--CK   000   100   ---    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      2  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xde       GPL     VS       8  Device vendor specific log

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      2694         -
# 2  Short offline       Completed without error       00%      2693         -

Selective Self-tests/Logging not supported

SCT Commands not supported

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4            2430  ---  Lifetime Power-On Resets
0x01  0x010  4               0  ---  Power-on Hours
0x01  0x018  6      8939654830  ---  Logical Sectors Written
0x01  0x020  6       440746242  ---  Number of Write Commands
0x01  0x028  6     16400872050  ---  Logical Sectors Read
0x01  0x030  6      1053092276  ---  Number of Read Commands
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  N--  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x000a  4            3  Device-to-host register FISes sent due to a COMRESET

On 4/23/19 10:15 AM, Alucard wrote:
Hi Brian,

My 2¢.

If my OS was that hosed, I would just start over. There is a point where the rabbit hole gets too deep to climb out of.

Have you looked at the hard drive to see if that HDD/SSD is failing?

sudo apt install smartmontools
sudo smartctl --all /dev/sda

If you have never looked at SMART data, then you will want to probably send us/me the output. You will probably be better off doing this from a live USB/CD. If you want a GUI for smartmontools, look at GSmartControl.

If the drive is failing, then fixing the OS is a moot point.

Regards,

Jared

On 4/22/19 9:45 PM, Brian O'Keefe wrote:

Thanks Harold. Responses inserted for ease and clarity. Many thanks again

On 4/22/19 9:23 PM, Harold Furbiter wrote:
Here is a receipe for boot from an older kernel, and how to set it to a default.
 

If you have a few Kernels in your system you can set manually what Kernel version will start:

  1. Reboot your PC with pressed Shift button for display GRUB after BIOS will start. You will see something like: GRUB start page

I have booted into older kernels or safe mode this way in the pas. Now I cannot reboot as all that comes up is the them color screen, no login, nothing. So I have to do a hard shutdown. I do not get a Grub menu holding down shift key upon starting. I get a flat theme color screen. Nothing more
  1. Select "Advanced options for Ubuntu" and memorize index of this menu line(count starts from 0) On the picture index is 1

Since I can't access Grub menu I can't do any of the following except edit grub setup file, which I have not done because of above issue

      2.      Select concrete Kernel

  1. Select concrete kernel for boot and also memorize index of this menu line(count starts from 0) On the picture index of chosen Kernel is 2

  2. Start system. This action is for one boot on concrete kernel. If you want to start from concrete Kernel all time you should do next steps:

4.1. Open and edit GRUB setup file:

sudo nano /etc/default/grub

4.2. Find line GRUB_DEFAULT=...(by default GRUB_DEFAULT=0) and sets in quotes menu path to concrete Kernel(Remember menu indexes from steps 2 and 3). In my system first index was 1 and second was 2. I set in to GRUB_DEFAULT

GRUB_DEFAULT="1>2"

Save file.

4.3. Update GRUB information for apply changes:

sudo update-grub

4.4. After reboot you automatically boot on Kernel by chosen menu path. An example on my machine 1 -> 2

4.5. Check Kernel version after reboot:

uname -r

 
Sent: Thursday, April 18, 2019 at 10:54 PM
From: "Brian O'Keefe" <okeefe@cybermesa.com>
To: nmglug@lists.nmglug.org
Subject: Re: [nmglug] Weirdness

Thanks again,

Tried them all to no avail

On 4/15/19 6:33 PM, Harold Furbiter wrote:
You could try:
sudo /sbin/init 6   (see if it reboots)
reboots to a blank, colored screen, no log in
sudo /sbin/init 1   (see if it give you a prompt)
Gives me a rescue mode prompt that I cannot use as I can't enter any of the options
 
maybe su to root and try init
sudo su - root  (you need '- root' to insure your path is root's)
 
you might try booting from a older or oldest kernel:
Can't access the grub menu for older kernels. Using shift key during boot just gives me the blank colored screen
 
dpkg -l | grep linux-image | awk '{print$2}'
 
Gives you a list of bootable kernels available on your system. Try booting from the oldest version.
Is there a way to reboot from a terminal with an older kernel as I cannot access the grub menu. this is a recent issue, within the last couple of weeks.
 
Cheers,
 
Sent: Saturday, April 13, 2019 at 8:32 AM
From: "Harold Furbiter" <wwcorigan@mail.com>
To: nmglug@lists.nmglug.org
Subject: Re: [nmglug] Weirdness
Then you have a corrupt kernel. On boot try booting to an older kernel.
 
 
 
Sent: Friday, April 12, 2019 at 6:15 PM
From: "Brian O'Keefe" <okeefe@cybermesa.com>
To: nmglug@lists.nmglug.org
Subject: Re: [nmglug] Weirdness

Thanks for the input Harold,

Same result, just hangs on the splash screen. Can't logout, esc. key does nothing, can't switch to a console. Just have to do a hard shutdown.

On 4/11/19 8:59 PM, Harold Furbiter wrote:
Out of curiousity have you tried init 0 ?
 
Sent: Wednesday, April 10, 2019 at 11:26 AM
From: "Brian O'Keefe" <okeefe@cybermesa.com>
To: "NMGLUG.org mailing list" <nmglug@nmglug.org>
Subject: [nmglug] Weirdness

Hi All,

Since I may not make meeting (niece visiting and Thurs. is her last day) I'm putting my issue out for comment and hopefully answers. As many of you know I used to updgrade instead of clean installs and did that since Ubuntu 6.04. I had also added many apps from third parties and also modified many, many conf files to keep things working. I had a meltdown and lost much of my data but following a partial recovery, thanks to a certain group member, I installed a clean version of 18.04 onto a new 1TB SSD. I have ot tinkered at all with 3rd party software nor modified any conf files or been a bad boy in any way!

My issue ids that I cannot shut down my box in anyway other than a hard shutdown. I also cannot restart it. I have tried the GUI option as well as switching to text mode and using "sudo shutdown now" or "sudo restart now". In those cases I get the splash screen with the "traveling lights" and Unutu but it hangs there. The traveling dots hang on the first dot of the splash screen and nothing happens. I had hoped that text mode would give give me an indication of the issues but I can't stay in that mode for some reason. 

Thanks for any help.

Brian

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